3 simple steps to finding the right software solution

The gentleman I met last night was looking for a paper free solution to his problems. He stated that their business simply could not expand with their current systems. They had an opportunity right now to grow but unless their internal process improved they could not consider going ahead with this opportunity. We therefore started with the question of “what are you looking for in your solution?” This was not something he could articulate so I asked him to “explain your current paper process and where you see this lets you down.” This was a much easier question for him to answer and the animation returned to his face as he relayed the details of their processes and its weaknesses. It was very clear that while we were not the best fit for his requirements, they definitely identified the need to find a solution. The prospect then asked us what we thought he should do. Below are the three easy steps to finding the right software solution for your business. This approach is relevant regardless of whether your business is retail, corporate, deliveries or trades related. It is relevant irrespective of the type of software you are looking for, whether it is payroll, client relationship management or job dispatching

One issue with paper based systems

Firstly, make a list of your requirements. Start with your “must have” items that are critical to your business for example, meeting statutory requirements. Then list your medium and lower level requirements and lastly, your wish-list items [bells & whistles]. If this approach is too difficult, go through your existing processes and write down the steps, in order to produce your list. Alternatively, try to look for inefficiencies or problems in your business and create your list based on alleviating the problems. Ask your team what they believe is needed. Still struggling? Then write a list using all the above techniques and then give each a priority number. It is essential that you are really clear about what you are looking for and which of these items are essential and which are just nice to have. Remember the KISS principle.

Kiss Principal

Secondly, do an internet search for vendors and contact each one with your list of requirements. If a vendor cannot help you, ask them if they know of a product which might. If you have friends in the industry, ask them what they are using and would they recommend it. Also ask why they make this choice and what did they compare their choices with? Whilst this may seem time consuming, investing the time now will save you heartache further down the track. When you have found a couple of vendors who are close to ticking all your boxes, ask them to demonstrate the software. You need to see how your requirements are going to be met. It is really important to see that you are not purchasing vapourware and also to check that the automated offering is simple and streamlined. Ask if you can trial the software. It is possible that while reviewing the available offerings or trialing software, that you may make changes to your requirements list. Be careful to determine that these changes are real necessities to your business and not part of your desire to hold onto existing processes or coming from what you see as being available once you start seeing what programs offered. For example I had a client once ask if our software would automatically allocate staff a number. I asked her if this was a big issue in her business and she said “No, but the other solutions I have looked at offered it.”

Finding the Truth

Finally, adoption. Many staff within the business will be resistant to change and this needs to be well managed for implementation to be successful. I am still amazed by the number of people who get to this point and say they are not happy with the software because this is not “the way we do it”. A customer said this to me once so I asked her why they had done it that way and she said didn’t actually know why. Therefore, she asked the business owner and he explained that when they kept the records manually, it was easier to update values annually as they simply did not have the time or skill set to pro-rata the amounts and to do it more frequently. Once they understood the origin of the process had no legal value behind it, then they accepted the change more readily.
While I am writing this, I am thinking this information is too basic to put into print. But then I have just had another prospect come through the door from a different industry and we have just gone through this process again – twice in two days!

Philippa Durante

Filed in General Information | Comment Now

IntelliTrac – GPS Tracking More Than Dots On A Map

IntelliTrac GPS Tracking Fleet Management

IntelliTrac, it’s so much more than dots on a map. Featuring:-

  • User customisable fleet management reports,
  • Fuel card verification reports,
  • Vehicle Service Reminders, Logging, Lifecycle Costing and reliability metrics
  • Driver behaviour analysis, combined with insurance telematics
  • Engine management monitoring & remote diagnostics
  • Driver fatigue management
  • Route planning and optimisation
  • PTO and transducer monitoring and telemetry
  • Driver RFID
  • Driver Data, Certifications & Skill Sets
  • Photo capture
  • Job Dispatch, Messaging, Signature on glass, OH&S Forms, Job Document Controls, Mobile Warehousing/Inventory management, payroll, availability and leave logging, invoicing, quoting…………
  • Navigation

and so much more.

  • Industry specific solutions
  • Turn Key Solutions
  • Customised Hardware, Firmware and Software Solutions

For more information, visit our website at www.intellitrac.com.au

Filed in GPS Tracking and IVMS | Comment Now

i-Dispatch Mobile Job Dispatch Software

Visit our facebook page. Click Here

Visit www.i-dispatch.net for more information

“Time Sheets on Technology – I thought mobile phones were for making phone calls!”

i-Dispatch Mobile Job Dispatch Software For Tradies

Caption This and Win Free Mobile Job Dispatch for 12 months

Still Using Paper?

i-Dispatch designed for small to medium business.

Featuring

  • Easy job scheduling and job recurrence.
  • Check staff availability.
  • Allocate jobs based on skill sets, capabilities, compliance and availability.
  • Assign jobs to one person or a team.
  • Send jobs directly to smart phones or tablets.
  • Confirmation of Job Acceptance
  • Automatic reminders for Staff and Clients.
  • Navigation and Routing
  • Confirm Job Start and Completion
  • Before and After Photos
  • Capture Signatures
  • Send Job Documents such as OH&S Check Lists, Patient Records, Job Instructions and more.
  • Record Job Notes and Histories
  • Turn your jobs into invoices at the click of a button. No more delayed invoicing means faster payment.
  • GPS Track Staff Locations
  • All Job Status, Photos, SIgnatures and Job Notes are GPS Time and Date Stamped
  • Improve efficiency, productivity & proof of workmanship with before and after photos

Suits

  • Plumbers,
  • Electricians,
  • Airconditioning & Refrigeration services,
  • IT services,
  • Waste Management,
  • Health Care,
  • Taxi & Limousines,
  • Transport & Couriers,
  • Cleaners,
  • Security Guards and more.

Benefits

  • Streamline your operations
  • Reduce Phone Calls
  • Eliminate Paper Job Sheets
  • Know the status of each job at the click of a button
  • Track and charge parts used.
  • Track Normal Time and Overtime costs and justify billable hours
  • Capture photos as proof of work
  • Calculate the profitability of each job.
  • Calculate warranty costs
  • Generate management reports
Filed in GPS Tracking and IVMS | Comment Now

i-Dispatch Mobile Job Dispatch For The Successful Tradie!

Keep Your Tradies In Shape
i-Dispatch Job Dispatch Software
Reduce the Stress & Paperwork in your business from only $0.50 per day
i-dispatch mobile job dispatch for tradies

i-dispatch mobile job dispatch for tradies

From The Office Create & Schedule Jobs

Create & Schedule Jobs for your tradies on easy to use internet based software

Look up client history
Look up job details & photos
I-dispatch send jobs from the office to staff mobile phones

I-dispatch send jobs from the office to staff mobile phones

From The Office Send Jobs To Mobile Staff

Allocate Jobs to Tradies.

View their locations.
View each job progress
View Photos, Signatures, Time on the job and parts used

Watch Demo Video

I-dispatch Receive Jobs from the office Update Job Status, Photos, Documents, Parts Used, Time Recording & More

In The Field Receive Jobs

Tradies Receive Reminders

Can Navigate to the job
Can call the client if running late
Log work times & overtime
Take photos to prove job quality
Filed in GPS Tracking and IVMS, I-dispatch mobile Job Dispatch Systems | Comments Off

IntelliTrac Launches GPS Based Fringe Benefits Tax FBT Logbook

IntelliTrac’s new FBT report makes light work out of maintaining vehicle log books.

The IntelliTrac system automatically calculates private and business use and at the touch of a button instantly produces a compliant vehicle log book.
A great feature and time saver for all businesses operating company owned vehicles.

IntelliTrac FBT Logbook

IntelliTrac FBT Log book

Fringe Benefits Tax Report

FBT Fringe Benefits Tax Log Book

For more information visit www.intellitrac.com.au

Filed in GPS Tracking and IVMS | Comments Off

Australasian Oil & Gas Exhibition & Conference Perth 19-21 February 2014

Australasian Oil & Gas Exhibition & Conference Perth 19-21 February 2014

It’s on again, but with a major project to launch shortly IntelliTrac unfortunately cannot be there.

For more information on IntelliTrac  GPS Tracking, Lone Worker and IVMS Solutions please visit our website ..Click Here

Find out about our mobile workforce job dispatch software at www.i-dispatch.net

IntelliTrac IVMS Mining Oil and Gas Solutions

IntelliTrac provides a complete range of IVMS In vehicle monitoring systems and Personal Lone Worker Systems for the mining industry based on Iridium, GlobalStar, Wireless, NextG, and GPRS networks. IntelliTrac IVMS complies with the requirements set out by major Australian mining companies including:-
Santos – BHP – Rio Tinto – Fortescue – Saipem.

Features Include

Driver Identification, Driver behaviour such as harsh acceleration, harsh braking, impact, roll over, seat belt monitoring, 4WD engage, Call In Health Checks, Trip planning and scheduling, Driver fatigue management.

Click Here to find out how to order and how we deliver.

Filed in GPS Tracking and IVMS | Comment Now

IntelliTrac technology adopted in InsuranceBox Australia’s first telematics Car Insurance

14 October 2013: Melbourne Australia – IntelliTrac, Australia’s leading telematics provider has partnered with Insurance Box in Australia’s first telematics car insurance system.

CEO and Founder of IntelliTrac, Dean Calapai said “We are honored that Australian developed telematics technology has been selected by Insurance Box, made possible by QBE, in Australia’s first telematics based personal car insurance. It’s going to transform the way Australians see the motor vehicle insurance industry.”

“The motor vehicle insurance industry has always been based around personal factors and the generic risk associated with the make and model of your vehicle. This technology allows vehicle usage and driving behavior to be analyzed so that insurance premiums are fairly calculated. It means good drivers can begin reaping the rewards of safe driving.”

“An online portal also allows drivers to review their ‘Drive Scores’ and provides helpful hints on how their driving behavior may be improved to possibly further reduce premiums,  and at the same time reduce carbon emissions, fuel consumption and wear and tear on their vehicles. It’s a game changer for Australia it promotes safe driving and in time may result in safer roads. ”

Mr. Calapai said “We’ve already seen this technology successfully rolled out throughout the US and Europe. We have studied the US and European offerings and developed an Insurance Telematics solution which is unique to Australia. This brings us to the forefront of technology thanks to our partnership with Insurance Box, made possible by QBE,  and the knowledge which we have gained during the research and development cycle. I dare say we are now setting the benchmark in the industry.”

IntelliTrac partnered with KORE Wireless, The world’s largest dedicated M2M (Machine to Machine)  wireless network provider in this Australian first.

“KORE Wireless understands M2M. It understands the responsibilities around data privacy and data integrity. KORE Wireless was able to provide a ‘virtual private network’ and dedicated ‘network access point’ , meaning that all data is secured, encrypted and depersonalized. Data security and privacy was a mandatory requirement in bringing this product to market,” Mr. Calapai said.

Frank Peppard, Chairman of Insurance Box said “IntelliTrac have proven experience delivering telematics and mapping solutions and we are fortunate to have had access to their expertise and innovative thinking on the three year journey to develop Insurance Box for Australian conditions”.

Mr. Calapai praised his engineering and software teams at IntelliTrac and streetdirectory.com.au on their magnificent effort in being able to bring ‘Insurance Box’ from concept stage to market  ‘on time’ and ‘within budget’.  It once again demonstrates to the market that IntelliTrac Australia has the ‘smarts’ and determination to make it happen.

About IntelliTrac:

IntelliTrac is an Australian owned company and a specialist telematics solutions provider established in 1987.

IntelliTrac’s blue chip clients come from a broad range of industries. They include:- The United Nations, The World Bank, Australian Federal Government,  Australian Local Government, Police, Prisoner Transport, Major Australian Banks, Major Logistics and Transport Organisations,  and Mining, Oil & Gas companies.

More information about IntelliTrac is available at www.intellitrac.com.au

More information about Insurance Box is available at www.insurancebox.com.au

Filed in GPS Tracking and IVMS | Comment Now

I-Dispatch is now available for Android

I-Dispatch mobile workforce job dispatch software is now available for Android Smart Phones and Tablets.

IntelliTrac’s I-Dispatch designed for small to medium business.

  • Easy job scheduling to one person or a team.
  • Send jobs directly to smart phones or tablets
  • No more lost job sheets. Know the status of each job at the click of a button.
  • Turn your jobs into invoices at the click of a button. No more delayed invoicing means faster payment.
  • No more searching for job documentation. Instruction Manuals, Job Safety Data Sheets and client history files are permanently electronically attached to a each job
  • Easy to use 2 way messaging between office and mobile staff
  • GPS Track Staff Locations
  • All Job Status, Photos, SIgnatures and Job Notes are GPS Time and Date Stamped
  • Send SMS Reminders
  • Improve efficiency, productivity & proof of workmanship with before and after photos

Replace Paper With Technology

  • Suits Tradespersons, Service Staff, Health Care, Taxi & Limousines, Transport & Couriers, Cleaners, Security Guards and more.
  • No more searching for customer signed documents.
  • Track and charge parts used with our online parts list. Reduce parts strinkage.
  • Track Normal Time and Overtime costs and justify billable hours
  • Capture photos as proof of work
  • Calculate the profitability of each job.
  • Calculate warranty costs
  • Automatically send appointment reminders to clients and staff.
  • GPS Track Status Updates
  • Generate management reports

Download the App on Google Play

  • Go To www.i-dispatch.com.au & Set Up Your Company Account
  • Set Up Office PC Users as Admin
  • Set Up Android Mobile Users as Mobile Staff
  • Set Up Your Customers
  • Start Dispatching Jobs

Watch Signup Video Tutorial

Filed in General Information, GPS Tracking and IVMS, I-dispatch mobile Job Dispatch Systems | Comments Off

Surat Basin Energy & Mining Expo 2013

Surat Basin Energy & Mining Expo Toowoomba Showgrounds 19th and 20th June 2013

Its on again, but with a major project to launch shortly IntelliTrac unfortunately cannot be there.

For more information on IntelliTrac  GPS Tracking, Lone Worker and IVMS Solutions please visit our website ..Click Here

Find out about our mobile workforce job dispatch software at www.i-dispatch.net

IntelliTrac IVMS Mining and Gas Solutions

IntelliTrac provides a complete range of IVMS In vehicle monitoring systems and Personal Lone Worker Systems for the mining industry based on Iridium, GlobalStar, Wireless, NextG, and GPRS networks. IntelliTrac IVMS complies with the requirements set out by major Australian mining companies including:-
Santos – BHP – Rio Tinto – Fortescue – Saipem.

Features Include

Driver Identification, Driver behaviour such as harsh acceleration, harsh braking, impact, roll over, seat belt monitoring, 4WD engage, Call In Health Checks, Trip planning and scheduling, Driver fatigue management.

Click Here to find out how to order and how we deliver.

Filed in GPS Tracking and IVMS | Comments Off

I-Dispatch Mobile Workforce Job Dispatch Software Solutions

i-dispatch mobile job dispatch workforce solutions now has a new global website at

www.i-dispatch.net

Please visit us.

Mobile Workforce Job Dispatch Solutions Software for Mobile workforce

Dispatch Jobs from your office to your mobile workers smart phones and tablets

Filed in GPS Tracking and IVMS | Comments Off