GPS Tracking Blog

GPS Tracking Solutions allow you to effectively manage your fleet of vehicles, plant and equipment as well as your mobile workforce. In addition GPS Tracking provides a safe work environment for your mobile employees as per your duty of care and chain of responsibility requirements for OH&S.

GPS Tracking Solutions bring a wealth of benefits for your business and your staff. Some benefits which may apply to your business are listed below.

• Monitor Driver Work Load Compliance and Chain of Responsibility
• Monitor Fuel Use
• Monitor Driver Behaviour
• Pro-Active Customer Service by Monitoring schedules and ETA Increased
• Driver, Vehicle and Load Security
• Driver Electronic Log Books and Fatigue Management
• Proof of demurrage
• Proof of delivery
• Back-loading opportunities increase
• Monitor vehicle Service Level Intervals

Benefits for the staff

• Less pressure to meet deadlines
• Controlled and documented fatigue management
• Control motorist complaints blaming the truck driver
• Excessive loading and unloading times are documented, placing less blame on the driver
• Missed Delivery slots due to congestion at DC’s can be clearly identified thus reducing fines
• Assist in OH&S Line Haul welfare checks
• Monitoring vehicle movements places less “last minute” stress on drivers.
• Proof of traffic conditions causing delays

• Maximise Sales and Service Staff Efficiency by evaluating routes and schedules
• Plan Territories more effectively
• Monitor Work Load
• Monitor Fuel Use
• Monitor Distances Travelled
• Monitor Private Use
• Virtual Odometer Readings for proactive fleet servicing
• Pro-Active Customer Service by Monitoring schedules and ETA
• Increased Driver, Vehicle and Load Security
• Proof of Hours Worked
• Improve Response Times
• Proof of Billable Hours
• FBT Reporting
• Monitor Client Service levels
• Closest vehicle Allocation

Benefits for the staff

• Proof that you have visited locations (even if customers were not present)
• Proof of hours worked on site
• Proof of road traffic conditions which may cause delays.
• Less travel as territories and closest vehicle allocation is assisted by GPS
• FBT reporting is made easier to document
• Vehicle service reminders are automated by the system
• Reduction of those “where are you” phone calls
• Automated Time Sheets..no need to manually document your movements

Ask The Staff For Suggestions
Meet with staff to discuss existing issues with:-

• Distribution of Workloads and travelling patterns
• Work Schedules
• Work Loads
• Customer service issues
• Customer Complaints – not being onthe job on time or not being able to justify billable hours

Brainstorm with your staff on how GPS tracking data can be used to identify issues which require attention.

Demonstrate the system and invite staff to ask questions.
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Management were blaming sales reps for a significant drop in business, as their call sheets showed that they were consistently calling on the same major clients but neglecting to call on smaller clients and prospective new clients.

The IntelliTrac GPS Tracking Solution quickly identified that the sales reps were working extremely hard from 6am to 8pm each day. So what was the prooblem?

The GPS Tracking Solution also identified that the sales reps were constantly chasing their tails travelling between warehouse and major client personally delivering urgently required short supplied orders.

GPS Tracking quickly identified the issues with the warehouse and saved the business and many sales reps jobs.”

Dean Calapai CEO IntelliTrac

After Hours Privacy
IntelliTrac has “privacy options” available to prevent information being gathered outside business hours, thus assuring staff of their privacy for personal use of their company vehicles. GPS Tracking is designed to help managers allocate resources more effectively, not to spy on employees lives outside work.

IntelliTrac provides training courses ranging from 1 hour “basic courses” to a 5 day IntelliTrac “Mastery University” Course designed for for large organisations where Systems Admministration and device configuration is taught at an in depth level.

Adopting GPS Tracking requires the introduction of new business processes. It is a new way of doing business. Encourage and support your office staff to ensure they embrace the technology and use it to its full potential.

Being underhanded may result in a severe backlash from staff who would otherwise be accepting of the technology.

Be open about your plans and address any negative behaviour from staff. Generally if there is negative behaviour, it is due to the staff not having a full understanding of the system and it’s intended use and potential outcomes.

1. No More Paperwork.

IntelliTrac can reduce or eliminate paperwork required to be completed by field staff when they are on the road such as:- Time Sheet, Job Logs and Mileage Reports. The tracking system logs and calculates all this information at the press of a button back in the office. No More crumbled and dirty timesheets with hard to read writing.

Combine Intellitrac with MyCarsPlus Fleet Car, and most of your paperwork relating to fuel purchases and vehicle servicing costs disappears. One bill at the end of each month summaries all your vehicle expenses and groups expenses to each vehicle, including the GPS costs.

2. No More Disputes.

A Tracking System also independently verifies that they have attended a job and charged the correct amount of hours. No more disputes between Management, Staff and Customer

3. Safer Driving Conditions.

Less ” Where Are You” phone calls distracting you when driving. Integrated Messaging and Navigation Systems also ensure smooth travelling between one job to the next.

4. Safe Working Environment.

Head office can keep an eye on you when travelling long distances or entering hazardous job sites. If you are there for too long, they can be alerted and contact you for a welfare check. Some systems may also include SOS buttons, Roll Over Sensors and Accident Detection Sensors.

5. Security.

GPS Tracking improves vehicle security and also the security of employee tools and possessions which may be left in the vehicle over night.

6. Driver Behaviour or Excessive Work Load?

GPS Tracking allows managers to identify the cause of poor driving habits such as harsh braking and consistent speeding, and address issues which may ultimately cause accidents. Are your driver’s speeding to rush from one job to the next? Is it the employer’s demands that are causing them to speed? Are you allowing enough travelling time between jobs? Ultimately it is the employer’s “duty of care” to identify these issues and of course resolve them.

7. Fairer Distribution of Work

GPS Tracking provides visibility of effiiciency and productivity levels across all employees. What that means is that hard working employees are quickly identified and no longer have to cover for those less diligent. Management can quickly see who is pulling their weight in the organisation.

8. A Secure Job and Possibly More Money

As the business becomes more efficient with the use of GPS tracking technology, it means that revenues and profitability will increase, possibly saving your job or even giving you a little pay rise.

9. Happier Customers

Using a proactive approach, head office may contact customers in advance if you are running late, thus improving customer service so that you don’t have to deal with an unhappy customer when you arrive.

10. No More Guess Work or Doubt

GPS Tracking provides proof of activity, allowing staff to be backed up by factual data in the case of customer queries such as :- billable hours, hours worked, driver behaviour, accidents and speeding fines.

Extract from  http://intellitrac.com.au/ImagineGPS-StaffIntro.html